Return & Exchange Policy
Your comfort and trust mean everything to us at Damzon. That's why we give you a full 15 days from the date you receive your order to exchange or return it — a longer window than usual, so you can take your time with complete peace of mind.
✅ Return & Exchange Conditions
- Requests must be made within 15 days of receiving your order.
- The item must be in its original condition, unused, with all original tags and packaging intact.
- The product must be free from any damage caused by misuse.
🔄 How to Request an Exchange
Contact us with your order number and the reason, and we'll arrange the exchange as quickly as possible.
💰 Refunds
In case of a return, the product value will be refunded after we receive the item and confirm its condition.
Note: For hygiene reasons, certain items such as swimwear and underwear cannot be returned or exchanged, for your safety and protection.