Refund policy

At Damzon, your satisfaction is our priority. We offer a generous 15-day return and exchange window from the date you receive your order — giving you extra time to make sure everything is perfect.

Return & Exchange Conditions:

• Requests must be made within 15 days of receiving your order.
• The item must be in its original condition, unused, with all original tags and packaging intact.
• The product must be free from any damage caused by misuse.

How to Request a Return or Exchange:
Contact us through our "Contact Us" page with your order number and the reason for your request. We'll arrange the return or exchange as quickly as possible.

Refunds:
Once we receive the returned item and confirm its condition, your refund will be processed.

Note: For hygiene reasons, certain items such as swimwear and underwear cannot be returned or exchanged, for your safety and protection.